Our trainers have solid coaching experience across a range of topics related to change management and technology applied to the supply chain industry. Each is passionate about imparting knowledge and skills that will help both career professionals and also, their organisations respond to future challenges.

Benny Gan


Modules Taught (in and outside SCALA): 

Transport Management System Administration, Environmental Protection Management, Apply Project Management, Process Improvement, Economic Development Strategy, Public Private Partnership (PPP), Enabling Private sector growth and attracting FDI, Privatisation and Financial Reforms for MSME Development, International Marketing, Emerging economy Industrialization, SCOR Model, Apply 5S, Apply Quality System, Performance Warehouse Operations, Apply Team Work in work area.
Year of Professional Experience (Total working experience):

 35 years 

Profile Summary: 

Benny Gan specialises in supply chain logistics and industrialisation 

Benny has a vast experience in shipping & logistics, specializing in Supply Chain Management, Project Freight Forwarding, lean agile manpower structure.  

He also focused on logistics infrastructure of Industrial Parks and headed the office in UAE. In addition, Benny spearheaded the Policies and Crisis Management, quality improvement and ISO. He has trained ASEAN government officials programme by the Singapore Ministry of Foreign Affairs and Civil Service College, as well as foreign delegates and officials from ASEAN and other emerging economies in Economic Development Strategies. Proven success leading performance turnarounds and delivering measurable results from process and quality improvement and constantly redesign initiatives.  

Benny holds a BBA from Thames Valley University (UK), a Graduate Diploma in Marketing from The Chartered Institute of Marketing (UK) and an ACTA qualification. Over the years Benny has extensively involved with adult learning environment, mentoring and was able to contribute and make impact on his trainees and thus his teaching calling begin.   

Jess Lee Yan Keow (Jezz)


Training Involves: 

SCALA (since 2017) WSQ PCP programs: 

I)   Attached and Train – Primary Trainer (PT) 
II) PCP conversion  module delivered includes: 

  • Manage Multi Multimodal Project Transportation (PT) 
  • Sustainable Development (PT) 
  • Manage Process Improvement (secondary trainer /ST)  
  • Manage Supply Chain Operation (secondary trainer) 

2019 – LCPC Modules  

  • Transport Management System Administration (ST) 
  • Environment Protection Management (PT)  

Wallem Shipping (2014-15) – In house training and coaching to Thailand and Vietnam office staff to close skill gap identified in Heavy Lift Project Services readiness before Securing marketing agent award from Jumbo Shipping – Netherland Heavy Lift carrier. 

Sales and Admin Team – Problem Solving, Process Improvement, Proactive in Preventive  

Operation Team – Critical Thinking at workplace, OJT in pre and post loading from gap between plan and implementation 

Case Study – among Wallem Office and Industries  

Contingencies for “What IF”, limitation of option and capacity  

Risk Transfer and Time line management for shipments involving multimodal transport.  

Year of Professional Experience:

(1980 to current) 40 years Heavy Lift Project Logistics 

Profile Summary:

Heavy Lift Project Logistics career from 1980 that sets a strong operational and sales foundation.  

After 1997 financial crisis embark on regional marketing pushing toward developing countries in the Oil & Gas sector proof a successful growth path with Singapore Loyang Offshore Supply Base (SembLog)  

The 7 years of overseas marketing and network development sums up with begin with end in mind approach from planning to implementation of project placing 5P approaches with People as priority to Place, Policies, Practices and Processes. 

While Communication, Information and Documentation (CID) are key fundamental bridges linking all stakeholders (local/global) on site commitment another key component for heavy lift project success. Risk impact arises from situational consequences that varies among countries (US, Europe, Middle East, Azerbaijan, Indo-China, Indonesia and Australia) can be avoided or reduced with visibility.  

SAF Wallaby 3 years project (BSNF Logistic -Berkshire Halthaway) managed gaps and expectation between Strategy – Structure given the restriction in control from the complex involvement for 6 successful air lift from dynamic team work.  

Lionel Seah



Seafreight Sales Module (in-house trainer)  

Years of Professional Experience

35 years 

Profile Summary

Seafreight and freight forwarding professional.  Singapore and Asia-Pacific product management, including business development, trade and corporate compliances, KPI management, and vendor  management.   

Patrick Tan


Modules Taught

Import and export regulations, US export regulations and Singapore strategic goods control (All conducted in IBM).

Years of Professional Experience (Total working experience):

35 years.

Profile Summary:

Patrick is a mentor and coach at SCALA with prior experience in career advisory at WSG. Having over thirty years of experience in logistics and supply chain management as a regional logistics manager at Geodis and logistics manager at IBM, he was responsible for Geodis ASEAN P&L and regional operations for IBM, Lenovo and Toshiba.
Patrick’s areas of expertise are in mentoring and coaching, career advisory, and supply chain management and optimisation. He is also knowledgeable in divestiture transition, and major suppliers’ network and capabilities.
In addition, he is well-versed in regional logistics hub operations, import and export management, procurement, contract negotiation, business controls, project management, demand and supply planning, inventory management, finance and customer fulfillment.
Patrick graduated with an MBA, ACIS(Fin), AdvDipHRM, IATA Diploma and Certified Professional Logistician (CPL).

ChiangMeng Yeo


Modules Taught

Have been an In-house Trainer in a MNC 3PL and an active member of Chartered Institute of Logistics and Transport (CILT), Supply Chain and Logistics Academy (SCALA) and a certified ACTA trainer, conducted lectures and facilitated training for these Institutions in the following modules/topics:

  • 5S & Permanent Optimization Program (LEAN) Train-the-Trainer – (DB Schenker)
  • Warehousing 5S Workshop – (DB Schenker)
  • POP (In-house LEAN program) Workshop – (DB Schenker)
  • Value Stream Mapping (LEAN) Workshop – (DB Schenker)
  • Design Thinking for Startups – (SIT)
  • Performance Management – (CILT)
  • Cost Management and Process Improvements – (CILT)
  • Cross-border Transportation Management – (CILT & NIDA, Thailand)
  • Operations Excellence & Best Practices – (NIDA, Thailand)
  • Planning & Process: Turning Strategy into Service Operations (SMU)
  • Humanitarian Logistics – Process Perspective (LogiSYM)
  • Design Thinking for Logistics Solution (SCALA)
  • Business Development (SCALA)

Years of Professional Experience (Total working experience):

33 years.


Profile Summary:

Chiang Meng started training more than 30 years ago when he facilitated Work Improvement Teams (WITS) in the RSAF – Air Engineering Training Institute. His passion for problem solving and process improvements brought him into the areas of LEAN Six Sigma and Design Thinking, with practical contributions towards the Logistics and Supply Chain Industry.

At some stage of his career, he soiled his hands into logistics operation of physically operating forklifts, palletizing cargo to loading cargo into aircraft giving him better understanding and empathy towards operational tasks. He went on with a MNC 3PL to head a Business Development vertical and moved on into managing a Transportation Business Unit before heading Operations Excellence in various Logistics Divisions.

Both his passion for training and demand for his training have allowed him to contribute towards different Organizations and Institutions throughout the different stages of his career.

David Phua


Modules Taught (in and outside SCALA):

  • Logistics Operations Research & Planning
  • Supply Chains Operations
  • Multi Modal Transportation
  • Managing warehouse costing
  • Warehouse housekeeping & Stock taking
  • Supply Chains Management ( Procurement Perspective )
  • Order Fulfilment Process using SAP
  • Trade Finance and Incoterms
  • Import & Export Customs Regulations

Years of Professional Experience (Total working experience):

More than 25 years

Profile Summary:

My Credentials

  • Bachelor’s Degree in Transport and Logistics Management
  • More than 25 years of experience in the Supply Chain & Logistics industry
  • Attained ACTA ( IAL) trainer qualification

My Career Experience

As a Regional Supply Chain & Logistics Manager for more than 25 years, I worked in various US based Specialty Chemicals (MNC) manufacturing companies shipping cargoes from US and Europe manufacturing plants to customers through distribution centres in Asia Pacific region. In addition, I also worked in Indonesian based Palm Oil (MNC) manufacturing companies shipping cargoes from South East Asia manufacturing plants to customers worldwide.

My key responsibilities are :

  • Managing end to end Supply Chain & Logistics operations
  • Order to Cash business process using SAP
  • Managing regional 3rd parties service providers, warehouses & Inventory control
  • Project management
  • Handling of dangerous chemicals ( international shipping & chemicals bulk storage )

I managed a team of Customer Service executives who process customer orders using SAP across various countries in Asia. The team responsibilities are to co-ordinate with 3rd parties service providers, distribution centers and negotiate shipping documents with banks.

I also hired, trained and mentored a team of Customer Service executives in multiple countries such as Singapore, China, Korea and Japan. Through these experiences working with colleagues from different background and cultures, I learnt and developed important soft skills like leadership training, problem solving skills, communication skills, motivation, networking and decision-making process.

My Goal

With the experience that I have built up across my career, I am very passionate to share my knowledge with future Logistics professionals and in doing so, hope that this is will beneficial in their career. Learning is a two-way process and I am excited to hear new point of views and perspectives through our healthy discussions.

Agnes Loh


Modules Taught (in and outside SCALA):

Customer management, Business Development, SCLEW, SCOR Model and Leadership programs. 

Year of Professional Experience (Total working experience):

29 Years

Profile Summary:

Equipped with more than 25 years of corporate experiences in supply chain, business processes and quality, Agnes worked in diverse industries from medical, electronics to printing & imaging.  

During the course of her work, Agnes pioneered Asia Manager Development training program to upskill management executives to drive workplace and business performance. In addition, her experience in coaching and mentoring management executives gave meaning to nurturing and making an impact in others’ lives.  

Agnes has obtained both ACTA and OJT trainer certifications for training programs with experience in workplace learning, curriculum development, facilitation and assessment. She has helped individuals, teams and organisations learn better by facilitating engaging and experiential learning experiences.

SM Syed Ali


Modules Taught (in and outside SCALA):

Certified Professional Logistics/Warehouse/ Procurment/Supply Chain Management @ PASAS Education for ASEAN SCM Practitioners outside Singapore. Global Diploma in SCM @ PSB for Service Operations Management & Supply Chain Logistics. Life Skills Programs on various programs for our MOE’s schools

Year of Professional Experience (Total working experience):

32 Years

Profile Summary:

SM Syed Ali is currently a Regional Director – Learning & Development Team in Purchasing and Supply Association Singapore (PASAS). Syed Ali also facilitates Training & Consultations related work for SPRINGS, Supply Chain and Logistics Academy (SCALA), Singapore Logistics Academy, PSB Academy. Prior to joining these aforesaid organizations, Syed has held key management positions in 3 Multi National (Manufacturing) Companies working across the Regions in Asia, Europe and USA in many Global Supply Chain Logistics Programs and Projects for about 33 years.  

Syed has moved into his passion to full time Training/Coaching/Consulting Leadership and SCM Logistics Management Programs effect from Jan 2013 with his acquired knowledge by coaching and sharing with his participants within our ASEAN Economies.  

Syed is also an Active Grass Root Community Leader and had received the 20 year Good Service Appreciation Award from our Singapore Prime Minister Office (PMO) in August 2019.  

Syed has a Master of Science Degree in Industrial & Organizational Psychology/HRM with the City University of New York (USA), Bachelor Degree in SCM Logistics from Curtin University, Australia and Diploma in Project Management from Cambridge University. Syed is a Certified Professional Logistician from Chartered Institute of Transport and Logistics (UK) and ACTA-WSG Certified.