Program Overview

The Supply Chain Professional Conversion Programme (PCP) helps mid-career professionals, managers, executives or technicians (PMETs) gain a foothold in the supply chain & logistics industry.

This is a company-sponsored programme. Hence, individuals don’t pay for the training. It also means that interested candidates will need to be employed in a supply chain/logistics role before they can join the programme.

Watch an Introduction to the SCPCP

Program Key Features

On Job / The fun filled learning environment

Key Benefits

How will Companies benefit?

Companies hiring will be able to gain access to a wider pool of candidates to consider. New hires can learn new applicable skills quickly with WSQ-accreditated training, structured OJT and dedicated mentorships by experience industry practitioners.

To encourage employers to hire mid-career switchers, a heavy element of financial support, ranging from 70% to 90% of both course fee and salary support by WSG will be provided.


Standard Rate
Enhanced Rate
Salary Support
Up to 70% of Monthly Salary

(capped at S$4,000 per month)

Up to 90% of Monthly Salary
(capped at S$6,000 per month)
For Long-term Unemployed1 Singapore Citizen or Mature2 Singapore Citizen trainees
Course Fee* Subsidy
Up to 70% Course Fee
Up to 90%** Course Fee

For Singapore Citizen or Singapore Permanent Resident trainees sponsored by SMEs or Mature2 Singapore Citizen trainees


*Different funding caps may apply

1. LTU: unemployed for 6 months or more

2. Mature: aged 40 and above

**The enhanced course fee funding of additional 20% is claimable after the successful completion of the programme through SkillsConnect (if applicable).


Course Fee breakdown

Normal Course Fee: $11,530.00
70% Course Fee Grant: $8,071.00 (deductible)
Nett Fee: $3,459.00
7% GST on Nett Fee: $242.13
Fee payable on enrollment: $3,701.13


  1. All companies will pay the nett fee payable (with GST) upon registration.
  2. SMEs and companies that employ Singaporean participants aged 40 and above will receive an additional 20% course fee funding.
  3. Additional funding will be available to companies at the END of the programme and reimbursed through Finance Management System (FMS)

Why most prefer SCALA for their training neeeds?


Upcoming Schedules

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Program Construct

Customer Management

Learn to collaborate with customers to understand effectiveness of service quality,
identifying service quality gaps through the application of quality improvement tools.

  • Types of service opportunities
  • Post-sales follow-ups and application
  • Service performance gaps
  • Service quality tools
  • Service performance levels
  • Quality improvement tools

Course Objectives:

At the end of this course, participants will be able to:

  • Collaborate with customers to provide post-sales follow-ups
  • Analyse gaps between actual service performance and organisation’s service standards
  • Analyse service performance level for effectiveness of actions taken
  • Maintain customer rapport to build customer confidence
  • Deploy service quality improvement tools to improve logistics delivery processes
Supply Chain Solutioning

Analyse current supply chain operating models with respect to changing customer needs, improve inventory management, delivery time and cost saving

  • Supply Chain Operation Elements
  • KPI – Flow Time & Utilization Rates (efficiency)
  • Process Improvement Techniques & Tools
  • Industry Best Practices (SCM Ops)
  • Future Business Needs Projection Techniques
  • Project Future Demand
  • Collaborate with Key Stakeholders
  • Analyse gaps (current vs best in class)
  • SCM Optimization Implementation

Course Objectives:

At the end of this course, participants will be able to:

  • Project future demand for supply chain operations
  • Collaborate with critical supply chain stakeholders to analyse gaps of current supply chain operating models with respect to key performance indicators, current industry best practices, and future demand
  • Implement supply chain optimization plans
Strategy Planning

Develop resource allocation plans and implementation of strategies and policies

  • Operating model flow
  • Market analysis

Course Objectives:

At the end of this course, participants will be able to:

  • Develop resource management allocation plans to right investment opportunities of organisation
  • Review organisation’s strategic plans to consider various lifecycles and ongoing trends
  • Develop corporate policies aligned with overall strategic direction
Logistics Solution Design Thinking

Analyse customers’ needs through ongoing engagement to develop preliminary solutions through assessing issues today and to break it down to bitesize implementable solutions

  • Critical thinking
  • Design thinking to improve organisational performance
  • Presentation techniques
  • Prototyping methods
  • Concept mapping or matrix techniques

Course Objectives:

At the end of this course, participants will be able to:

  • Analyse and solve complex challenges through processes of structured design thinking
  • Collaborate with others to look for new approaches to find solutions and identify customers’ real issues
  • Analyse and look beyond customers’ articulated needs through constant engagement
Innovation Management

To facilitate the implementation of ideas that are implementable and generates business value

  • Cost benefit analysis
  • Valuation methods
  • Knowledge of existing industry practices
  • Stakeholder management

Course Objectives:

At the end of this course, participants will be able to:

  • Deploy resources for implementation of ideas
  • Develop procedures for quick roll-out of ideas across entire organisation
  • Facilitate engagement with external consultants to refine integration process of ideas
Material Flow Modelling

Implement material management plans on daily basis with regards to schedules, manpower and quality

  • Processes and techniques to plan, schedule, and control flow of materials
  • Physical inventory management techniques and tools
  • Classification of materials and respective handling procedures
  • Information Technology (IT) application for developing Bill of Materials (BOM) and setting up inventory items
  • Proper methods of disposal for different types of material

Course Objectives:

At the end of this course, participants will be able to:

  • Implement material identification procedures and respective handling procedures
  • Implement material handling systems to ensure right materials and right quantity are transported from point of origin to point of consumption and disposal
  • Implement IT applications for setting up inventory items and develop BOM
  • Analyse issues and concerns in material issues and receipts
Business Development

Analyse customer needs and expectations to determine business opportunities

  • Needs and expectations of organisation’s actual and potential customers
  • Market segmentation
  • Customers and organisational buying behaviour

Course Objectives

At the end of this course, participants will be able to:

  • Organise segmentation of markets in accordance with organisation’s selected criteria
  • Profile target market segments to support organisation business strategies
  • Identify existing and potential customer needs and expectations
  • Analyse customer requirements, markets, competitors, and environments
  • Identify specific prospects or partners to approach to develop opportunities for the organization
  • Identify positioning options based on market segmentation to support organisational business strategies
Data Analysis

Understand the broader application an impact of Information Technology in Supply Chain Management where sources of data are collected and analyse using common Microsoft Excel function into meaningful information and process improvement.

  • Intermediate Microsoft Excel functionalities

Course Objectives:

At the end of this course, participants will be able to:

  • Interpret data collected for categorization into areas for process improvement
  • Enhance quality of data collected by scrubbing and removing duplicates


Singapore registered companies who are planning to hire PMETs or have just hired PMETs within the last 3 months.


New hires who are PMETs looking to switch into a new role related to supply chain, such as:

  • Business Development Executive
  • Customer Service Executive
  • Production Manager
  • Demand Planner
  • QC Manager



Important Information for Jobseekers/PMETs

  • PCP is a company-sponsored programme. Interested candidates will need to be employed in a supply chain or logistics role before they can join the programme.
  • Register your interest at the respective WSG websites below > Click Here to Apply > Login using SingPass.
  • Participating companies will contact you for an interview if you are shortlisted.

This is a company-sponsored programme. Hence, individuals don’t pay for the training. The following registration link is for Singapore registered employers only.
Registration Link <>

Lionel Seah
Senior Manager

Shipping and Freight professional with over 25 years experience. Expertise in freight management, agency management, turn-key projects, business development, strategic management, carrier and contract vendor management, team-building and staff development, KPI and compliance management reporting. Managed and grew businesses up to USD50million.


Call Us @ (65)64172475



Contact Us For An Appointment


Corporates We Work With

Join over 200 companies that has enrolled in SCALA's PCP or Professional Conversion Programmes and claim up to 90% support for the course fee and 18 months of salary support for qualified new hires.


Register with us today to enjoy the following


Industry Curated Curriculum

Our curriculum is created with the combined effort of our Board of Advisors and industry veterans. Focusing on providing both immediate and future knowledge, the curriculum equips SCALA’s trainees with in-depth logistical and supply chain knowledge as well as keeping them up to date on the latest development in the technology space. Our curriculum is also accredited by WorkForce Singapore and is recognized country-wide for its efficacy.

Strong Leadership

Founded by Dr Robert Yap in 2016, SCALA is an industry-level academy that helps organizations unleash the hidden value in their supply chain. Lead by SCALA’s Board of Advisors, which comprise of distinguish leaders from industry and academia, SCALA’s vision is to become the standard for practical, hands-on training of logistics and supply chain industry in Singapore and the region.

Mentorship/Coaching for Professional Growth

Mentoring is a key element of any successful talent development strategy to help enterprises build high-performing team. Tailored individually to every SCALA's Professional Conversion Programme (PCP) participants, mentors facilitate our participants, who are mid career switchers, towards a deeper understanding of their strengths, talents, personalities and values. Our mentors, having a personal yet professional relationship with their mentees, provide a safe space to learn and grow. As our PCP participants become more purposeful in charting their personal growths, they will be better positioned for success in their new roles.

Network of over 400 Corporate Members

SCALA’s Corporate Network which organises networking opportunities and programmes that help companies embrace innovation to uncover hidden value. By bringing together diverse experiences and businesses, the Corporate Network aims to raise the water level within and outside the industry, to create a profession out of supply chain and logistics!


Are the training classes compulsory? Are there replacement classes?

Attendance is compulsory. If participant is unable to attend the scheduled classes, please inform SCALA or the trainer on/before the class to arrange another session.

Can a business owner enrol oneself into the PCP?

No. The PCP is only for candidates that are newly hired by an employer. Business owners are not eligible for the PCP.


See what people are saying


The salary support has greatly alleviated our manpower costs since we are a non-profit Social Enterprise startup trying to build a critical mass in the wholesale and retail sector, using e-commerce as a strategic tool. The lower cost was critical for our survival in the midst of a tough economy undergoing restructuring.

Kim Wong

Administration Manager, Actsmarket Limited


The Supply Chain PCP has been really helpful for us to quickly upskill new hires from a different sector, and equip them with fundamental skills and knowledge for them to excel in the logistics industry. Our new hires have really appreciated the training and guidance given during the programme. The salary support has also been very helpful in incentivising commitment to this programme and helping us to find alternative means to cover the impact on manpower, and in the long run, as employers and employees, are all better off for it.

Timothy Ng

Head, engagement, learning and development, Ninjavan


The mentors that are assigned to them are also people with many years of experience and who selflessly share their knowledge. The projects enable them to think from different perspectives and are beneficial to their employers.

Gabriel Lim

Chief Operating Office, Shalom Movers


The salary support has helped to accelerate our expansion plans. The invaluable training materials are very informative, and allow my staff to think about various possible scenarios in the workplace.

Alice Wee

Executive Director, Wine Clique Pte. Ltd.


Our employees applied the concepts from the classroom training to transform and digitize our supply chain processes to great effect. As a company of over 26 years in oil and gas equipment trading, it is very timely that we get this opportunity to understand and implement industry best practices in today's digital age.

Wilson Chong

Manager, Wah Kee Marine Supplies Pte. Ltd.